The Terms of Use Agreement (“Agreement”), created on the effective date and last amended on the date above, is made between you (“user,” “you” or “your”), and Qcrafter LLC (“we,” “us,” or “our”).
Website URL: www.qcrafter.com
Company Name: Qcrafter LLC
Doing Business As (DBA): Qcrafter
Address: 1209 Mountain Rd Pl NE STE R, Albuquerque, NM 87110, USA
E-Mail: contact@qcrafter.com
Phone: +1 516-849-2834
The owner mentioned above includes its affiliated companies, websites, applications, software, and tools (the “Company,” “we,” “us,” or “our”), and, with this Agreement, outlines the rights and obligations that you and all users share, as well as any other media form, media channel, mobile website or mobile application related or connected thereto (collectively, the “website”), for the purpose of making use of any of the content, software, or other tools on the website (“services”).
By opting in to receive text messages from Qcrafter, users may receive messages including appointment reminders, service updates, and marketing offers. Message frequency may vary. Message and data rates may apply. To opt out of future messages, reply “STOP.” For assistance, reply “HELP.” See our Privacy Policy for more information.
All or a portion of the services offered by the Company on the website are paid in accordance with the terms below:
a.) Forms of Payment. We accept payment through the methods offered at the time of purchase or when a balance is due. The provider and method of payment are determined by your location, device, and purchased item. We reserve the right, at any time, to reject payment for any reason.
b.) Currency. Payments will be accepted on the website in the currency based on your location and in accordance with local laws.
c.) Refund Policy. Except when required by law, payments made by a user are not refundable by the Company. Refund requests are administered on a case-by-case basis and, if granted, do so at the sole discretion of the Company.
d.) In-App Purchases. If the website’s services are offered on an Android, iOS, or other mobile application (“mobile app”), this Agreement also applies to payments made on the mobile app. In addition, payments made on the mobile app must also be in accordance with the terms of the mobile app platform or “store.”
If any of the services offered by us are only available with a paid subscription, you will be billed in advance and on a recurring and periodic basis (such as daily, weekly, monthly, annually, or other agreed-upon timeframes) at the end of each period. With each successful payment, the subscription will automatically renew under the same conditions unless canceled.
a.) Cancellation. You are entitled to cancel a subscription at any time and in accordance with the terms of this Agreement. Cancellation does not entitle you to a refund for any prior payments made.
b.) Fee Changes. If any changes occur to the subscription amount, you will be given notice of at least one (1) billing cycle prior to the change taking effect. Notice will be given by the e-mail on your registered account or profile.
c.) Free Trials. Any free trial, sample, or other abridged versions of our services that are offered shall be considered a one (1) time use based on the registering of a user’s e-mail. It is strictly prohibited for a user to create and register more than one (1) e-mail solely to access another free trial on the website.
Your access to and use of the website and the services is conditional upon your acceptance of and compliance with this Agreement, which applies to all the website’s visitors. If for any reason, you do not agree with any of the terms of this Agreement, you may not access the website or its services.
Additionally, your access to and use of the services is also conditional upon your acceptance of and compliance with our privacy policy which describes our policies and procedures on the collection, use, and disclosure of your personal information which is initiated by and commences when you use the website. The privacy policy discloses details and discloses your privacy rights and protections under applicable laws. It is advised to read our privacy policy prior to accessing the website or its services.
a.) Minors (under the age of 18).
If any user is a minor in the jurisdiction where they reside, the minor must obtain permission from their parent or guardian to use the website. If a minor accesses the website, it is assumed that their parent or guardian has read and agrees to this Agreement and has given permission to the minor to use the website.
b.) Children (under the age of 13).
If any user is a child under the age of thirteen (13) years and from the United States, it is assumed that they have obtained permission and verifiable parental consent to use the website. Furthermore, this Agreement allows the protections mentioned under the Children’s Online Privacy Protection, specifically, 15 U.S. Code § 6502.
We do not claim that the website’s content is appropriate or suitable for you or any visitor. No information, data, or information provided on the website is intended for distribution or use in any location where such usage is prohibited or is contrary to any law or regulation which would subject the Company to the legal liability of any type. Any such access or use of the website is to be utilized on your own initiative, and you are solely responsible for any legal compliance.
Any supplemental amendments or documents posted on the website following the effective date of this Agreement are to be considered expressly incorporated into this Agreement.
This Privacy Policy outlines how Qcrafter LLC (“we,” “us,” “our”) collects, uses, and protects the personal information that you (“user,” “you,” “your”) provide when you participate in our A2P 10DLC (Application-to-Person 10-Digit Long Code) messaging campaigns.
By opting into our messaging campaigns, you agree to the practices described in this Privacy Policy.
We collect the following types of personal information when you opt into our A2P 10DLC messaging campaigns:
Phone Number: To deliver SMS/MMS messages, including promotional content, transactional updates, or other communications.
Message Interactions: Details such as delivery reports, message opens, and responses.
Opt-In and Opt-Out Data: Information on when you opt into and out of our campaigns.
The personal information we collect may be used for the following purposes:
To send SMS/MMS messages, including marketing, informational, or transactional communications.
To respond to your requests, such as stop requests or help requests.
To improve and optimize our messaging service, including ensuring compliance with carrier and regulatory requirements.
To ensure compliance with A2P 10DLC regulations and legal requirements.
We may share your personal information with:
Service Providers: We may share your information with third-party vendors or messaging service providers who help deliver the messages.
Legal Compliance: We may disclose your information when required by law or regulation to comply with legal requests, such as subpoenas or carrier regulations.
We do not sell or share your personal information with third parties for their own marketing purposes.
Opting Out: You can opt out of receiving messages at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive messages from our campaign.
Access and Control: You can request access to the personal information we hold about you or request that we delete it by contacting us at contact@qcrafter.com.
You may receive messages from Qcrafter about upcoming appointments, marketing material, and general customer service and marketing. Message frequency may vary, and message and data rates do apply. You can reply HELP for information or STOP to be opted out of future messages.
As a user of Qcrafter LLC’s services, whether on the website or any mobile application, you are strictly prohibited from engaging in the following activities:
Systematically retrieving data or other content from the website or services to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission;
Tricking, defrauding, or misleading other users or us, especially in any attempt to obtain sensitive account information such as user passwords;
Circumventing, disabling, or otherwise interfering with security-related features of the website or services, including those that restrict copying of content or protected marks;
Disparaging, tarnishing, or otherwise harming Qcrafter, our website, mobile app, or any other platforms where services are offered;
Using any information obtained from the website or the service to harass, abuse, or harm another person or group;
Misusing our customer support services, including making false reports of abuse or misconduct;
Using the website or services in a manner inconsistent with their intended purpose or that violates any applicable law;
Engaging in spamming, linking, or referring to unrelated websites for commercial or promotional purposes;
Uploading or attempting to upload viruses, trojan horses, or other malicious code that could disrupt, impair, or damage the functionality or performance of the website or services;
Attempting unauthorized automated use of the website, such as using scripts to send messages or data-mining bots;
Removing any copyrights, trademarks, disclaimers, or proprietary notices from the website or its content;
Impersonating any individual or entity by misusing usernames, e-mails, or other identifiers;
Uploading or transmitting any form of spyware or data collection mechanism (e.g., 1×1 pixels, cookies, clear GIFs);
Disrupting, overloading, or harming the operation of the website, services, servers, or networks;
Harassing, threatening, or intimidating users, employees, contractors, or agents of Qcrafter LLC;
Bypassing or attempting to bypass access controls or restrictions on certain areas of the site;
Copying or altering website software including, but not limited to, HTML, JavaScript, PHP, or Flash code;
Deciphering, decompiling, disassembling, or reverse engineering any part of the website or its software;
Using any robot, bot, spider, scraper, or other automated tools that access the website for unauthorized purposes;
Acting as a purchasing agent or intermediary to make purchases on the site on behalf of others;
Collecting user data such as e-mail addresses or usernames for unsolicited messaging or creating false accounts;
Using the website or services to compete with Qcrafter or for any commercial venture outside the scope of authorized use;
Advertising or offering to sell goods or services using our platform without permission;
Selling or transferring your Qcrafter user account to another person.
We may provide you, either on the Qcrafter website or via a third party, the ability to leave a review or rating of the services provided. Reviews or ratings must adhere to the following guidelines:
You must have firsthand experience with the person/entity being reviewed;
Reviews must not contain offensive, abusive, racist, or profanity-laden language;
Reviews must not include discriminatory remarks related to religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
No references to illegal activity;
You may not post false negative reviews as part of a competitor scheme;
Do not suggest or imply legal conclusions about Qcrafter’s services or conduct;
Reviews must not contain false or misleading representations;
Do not organize or participate in campaigns encouraging others to post fake reviews.
Qcrafter reserves the right, at its sole discretion, to accept, reject, or remove any reviews. We aim to ensure that all reviews posted regarding our services are honest, accurate, and verifiable. Reviews do not represent Qcrafter’s opinions or those of our partners. We disclaim all liability arising from any reviews posted by users.
By submitting a review, you grant Qcrafter a perpetual, nonexclusive, worldwide, royalty-free, and transferable license (including the right to sublicense) to reproduce, modify, translate, transmit, display, and distribute your review content.
If a proprietary mobile application is offered in connection with the services offered on the Qcrafter website (the “mobile app”), the following will apply:
Qcrafter LLC grants you a revocable, nonexclusive, non-transferable, and limited license to install and use the mobile app to access the Qcrafter website and its services. Under this license, you agree that the following actions are strictly prohibited:
Except as permitted by applicable law, decompiling, reverse engineering, disassembling, attempting to derive source code, or decrypting any part of the mobile app;
Making any modification, adaptation, improvement, enhancement, translation, or derivative work from the mobile app;
Violating any applicable laws or regulations while using or accessing the mobile app;
Removing, altering, or obscuring any proprietary notice (including copyright or trademark notices) posted by Qcrafter LLC or the app’s licensors;
Using the mobile app for any revenue-generating endeavor, commercial enterprise, or any purpose not intended by Qcrafter;
Allowing the mobile app to be accessed by multiple devices or users simultaneously over a network or shared environment;
Using the mobile app to create a product, service, or software that competes with or serves as a substitute for the mobile app;
Using the mobile app to send automated queries to other websites or applications without authorization, whether for commercial or non-commercial purposes;
Using proprietary information obtained through the mobile app to design, develop, license, or distribute competing applications or devices.
When using the Qcrafter mobile app on Apple or Android devices (“mobile platforms”), the following additional terms apply:
Your license is limited to a non-transferable license on a device using Apple or Android OS in accordance with their respective platform usage rules and agreements;
Qcrafter LLC is solely responsible for providing any maintenance and support services for the mobile app, including those relating to platform-based updates;
Refund requests for purchases made via mobile platforms must be submitted directly through the App Store or Google Play Store and are subject to their respective refund policies. Qcrafter cannot process such requests directly through its website;
If you reside in the United States, you confirm that:
You are not located in a country subject to a U.S. government embargo or listed as a “terrorist-supporting” country;
You are not listed on any U.S. government list of prohibited or restricted parties;
You agree to comply with all applicable third-party terms associated with your device’s wireless provider, data service, or network agreement;
Apple and Google (as applicable) are third-party beneficiaries to this Agreement and are entitled to enforce its terms concerning your use of the mobile app.
At Qcrafter LLC, we respect the intellectual property rights of others. It is our policy to respond to any claim alleging that content on our website, services, or related materials infringes on trademarks, copyrights, or other protected intellectual property under applicable law.
If you believe that your intellectual property is being used without your authorization, you must submit a written notice to us using the contact information provided in this policy. Your notice must include a detailed description of the alleged infringement.
Please note that if a takedown request is submitted and it is determined that you are not the owner of the intellectual property or not authorized to act on the owner’s behalf, you may be held liable for any damages resulting from false claims, including attorney’s fees and related costs.
In accordance with the Digital Millennium Copyright Act (DMCA), you may submit a takedown notice to Qcrafter LLC by providing the following details in writing (pursuant to 17 U.S.C. § 512(c)(3)):
A physical or electronic signature of the copyright owner or an authorized representative;
A description of the copyrighted work you claim has been infringed, including the URL(s) or a copy of the work;
Your full name, mailing address, telephone number, and e-mail address;
A good faith statement indicating that the use of the material is not authorized by the copyright owner, their agent, or the law; and
A statement under penalty of perjury that the information provided in the notice is accurate and that you are the copyright owner or authorized to act on their behalf.
Upon receiving a complete and valid DMCA notice, Qcrafter LLC will take all necessary steps to remove the allegedly infringing content from our website or services as required by law.
Except as otherwise indicated, all source code, databases, functionalities, software, graphic designs, and media of any kind (e.g., audio, video, text, photos, etc.), content, trademarks, service marks, logos, and copyrights available on or through Qcrafter LLC and its website Qcrafter are considered to be proprietary and intellectual property (“Intellectual Property”). All such content is the exclusive property of Qcrafter LLC and is protected under applicable local, state, national, and international laws.
No part of this Intellectual Property may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without the express prior written consent of Qcrafter LLC.
You, as a user of the Qcrafter website or any of its services, agree to the following:
Any information used for registration purposes, if required, must be submitted in an accurate and complete manner;
If any information should change regarding your account, you agree to update it in a timely fashion;
You have the legal capacity to understand, agree with, and comply with this Agreement;
You are not considered a minor in the jurisdiction where you reside or from where you are accessing the website or its services;
You will not access the website or its services through the use of bots, scripts, or any other non-traditional or unauthorized means; and
You will use the website and its services in a lawful and authorized manner in accordance with this Agreement.
If any information submitted by you is determined to be inaccurate, outdated, or incomplete, Qcrafter LLC reserves the right to terminate your access to the website or your account, along with any intended future use.
If the Qcrafter website allows the creation of a user account of any type, you agree to be responsible for safeguarding your account information, including login credentials, connected emails, passwords, and any other personal information contained within the account. If you become aware of any unauthorized access or use of your account, you agree to notify Qcrafter LLC as soon as possible. Furthermore, you agree not to share your password with any third party except for secured services specifically designed to store passwords.
If a username is required during account creation, it must be suitable for public display and must not infringe upon any trademarks, copyrights, or other protected names or marks.
As part of the Qcrafter website’s functionality, you may have the option to link a social media profile to your account for purposes such as logging in, sharing information, or enhancing your user experience in accordance with this Agreement and the terms of use of the applicable social media platform (“social media profile”).
By connecting a social media profile, you acknowledge that:
Qcrafter LLC may access, use, and store (if applicable) any content you have provided to and stored in your social media profile so that it may appear on and be accessed through your Qcrafter account, including contacts;
We may transmit data to and from your social media profile, which may include personal information;
You may disable the connection between your social media profile and your Qcrafter account at any time; and
The terms of use of your social media platform govern your relationship with that platform, and nothing in this Agreement alters those terms.
Qcrafter LLC does not actively monitor content from connected social media accounts unless prompted by user reports, third-party alerts, or similar triggers requiring a content review.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the website (“submissions”) provided by you are public and are not considered confidential unless otherwise stated. Once posted on the Qcrafter website, these submissions become the exclusive property of Qcrafter LLC, along with all associated intellectual property rights. We may use them for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
By posting submissions, you agree to waive any rights to them and acknowledge their transfer to us. Once posted, submissions cannot be deleted for reuse on other platforms or to reclaim rights.
The Qcrafter website or services may enable chat functionality, public or private postings, and other forms of communication, allowing users to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials. This content may include, but is not limited to: text, writings, video, audio, photos, graphics, comments, suggestions, personal information, or other materials (collectively, “content”). Content may be publicly viewable, and therefore, may be treated as non-confidential and non-proprietary.
When you post content on the Qcrafter website, you confirm and agree that:
The creation, distribution, transmission, public display, or performance of your content does not infringe upon any proprietary rights of any third party;
You are the rightful owner or have the necessary rights, licenses, consents, and permissions to use and authorize us and other users to use the content;
You have obtained consent or permission from each identifiable individual in your content for the use of their name, image, or likeness;
Your content is not misleading, false, or damaging to others or Qcrafter LLC;
Your content is not used for unauthorized advertising, pyramid schemes, mass marketing, spam, or any other form of solicitation;
Your content is not obscene, abusive, violent, harassing, defamatory, or otherwise objectionable;
Your content does not target or threaten specific individuals or groups;
Your content does not violate any laws or third-party rights (including privacy or publicity rights);
Your content does not link to material in violation of these terms.
By posting content, you grant Qcrafter LLC a perpetual, non-exclusive, worldwide, royalty-free, fully sublicensable license to use, reproduce, modify, publicly display, perform, and distribute your content. While you retain full ownership rights, Qcrafter may make your content available to other users, third parties, and the public, with or without your consent.
Our website or services may contain links to third-party websites or services that are not owned or controlled by us. Therefore, Qcrafter LLC assumes no responsibility for the content, privacy policies, terms of use, practices, services, experiences, activities, or any other actions by third parties. You acknowledge that if you are redirected to such third-party websites, you hold us harmless and free of liability for any resulting action, which may include damages, losses, or other claims.
In the event that we host, display, recommend, or link to websites or services in exchange for a fee (“advertisements”), it shall be understood that such websites and services are typically not operated by Qcrafter and are provided via advertisement networks based on user data. We do not own or control these advertisements and assume no responsibility for their content, privacy policies, terms of use, or any activities related to them. Our only involvement is the receipt of payment for ad displays, clicks, or other forms of compensation in accordance with applicable terms and agreements.
Any advertisements are subject to Digital Millennium Copyright Act (“DMCA”) policies. There will be no refund or compensation related to a DMCA takedown of any such advertisement. Our relationship with advertisers is strictly limited to the provision of ad placement space.
To ensure the best experience for all users of the Qcrafter website and services, we reserve the right, at our sole discretion, to:
Monitor our website, services, and any related content for violations of this Agreement;
Take appropriate action, including legal, against any users who violate this Agreement or attempt to harm other users;
Refuse, limit, disable, or remove any files or content that burden our systems or negatively affect other users;
Manage the website and services to protect our rights and maintain optimal functionality.
Your use of the Qcrafter website and services is conditioned upon your acceptance of our Privacy Policy. This policy outlines our rules regarding the collection, use, and disclosure of your personal data, and details your privacy rights under applicable law. We encourage all users to read it thoroughly.
We may store certain data transmitted through use of the website or services. You are solely responsible for the content you submit and your actions on the site. Qcrafter LLC is not liable for any data loss, breach, or corruption. By using the site, you waive any claims related to such events.
We reserve the right to suspend or terminate your account or access to the website for any reason, at our sole discretion, with or without notice. Termination will result in immediate cessation of access to Qcrafter’s services.
If you choose to terminate your relationship with us, you may do so simply by discontinuing use of our website and services.
This Agreement shall be governed by the laws of the State of New Mexico, United States, where Qcrafter LLC is registered. Use of our website and services may also be subject to other applicable local, state, national, or international laws.
If you raise any dispute regarding the Qcrafter website, its content, or services offered, you are required to first attempt to resolve the matter formally by contacting us at contact@qcrafter.com.
a.) Mediation. If a resolution cannot be reached, the matter shall be moved to mediation for a period of 30 days, with each party committing at least 10 hours in accordance with the procedures of the United States Arbitration & Mediation. All mediation costs shall be shared equally between both parties.
b.) Arbitration. If the dispute remains unresolved after the mediation period, it will be submitted to binding arbitration within the jurisdiction of governing law (State of New Mexico, USA).
Qcrafter LLC also reserves the right to initiate proceedings in the courts of the country where either you or we reside.
You acknowledge that the Qcrafter website and services are provided on an “as-is,” “where is,” and “as available” basis, and may contain faults or defects without warranties of any kind.
To the maximum extent allowed by law, Qcrafter LLC, its affiliates, service providers, and licensors disclaim all express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, title, and non-infringement. No guarantee is made that our services will:
Meet your specific expectations or needs;
Be compatible with your devices, systems, or software;
Operate continuously or without errors;
Be free from bugs, viruses, or harmful code.
We do not make representations regarding:
Availability or functionality of the website or services;
Accuracy, reliability, or timeliness of information provided;
The website being free of security breaches or service interruptions.
Some jurisdictions do not allow disclaimers of certain warranties, so parts of this section may not apply to you. These disclaimers apply to the fullest extent permitted under applicable law.
You agree to indemnify and hold harmless Qcrafter LLC, its officers, employees, affiliates, partners, contractors, and service providers, from any claims, liabilities, losses, damages, or expenses (including legal fees) arising from:
Your use or inability to use the Qcrafter website or services;
Any breach of this Terms of Use Agreement;
Any violation of intellectual property or other rights of third parties;
Any content or behavior by you that harms another user or violates applicable law.
Except as explicitly stated otherwise, any legal or formal notices sent to Qcrafter LLC must be directed to:
📧 Email: contact@qcrafter.com
📬 Mailing Address: 1209 Mountain Rd Pl NE STE R, Albuquerque, NM 87110, USA
Any notices sent to you, the user, will be delivered via the email address you provided when creating your account on our website.
By accessing the Qcrafter website or services, submitting online forms, sending emails, or using e-signatures, you agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing. You waive any rights under applicable laws that require non-electronic records, original signatures, or physical delivery.
If you are a California resident and a complaint with Qcrafter LLC is not resolved to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs:
📍 Mail: 1625 North Market Blvd, Suite N 112, Sacramento, CA 95834
📞 Phone: (800) 952-5210 or (916) 445-1254
If you are acting on behalf of the U.S. federal government, you acknowledge that the Qcrafter website and services are classified as “commercial items” under 48 C.F.R. § 2.101.
If you are an EU resident, user, or consumer, you are entitled to data protection and privacy rights under the General Data Protection Regulation (GDPR). Qcrafter LLC endeavors to comply with these rights and the practices outlined in our Privacy Policy.
This Agreement and any policies or operational rules posted by Qcrafter LLC on the website or in connection with the services constitute the entire agreement and understanding between you (the user) and us (the Company). Our failure to exercise or enforce any right or provision under this Agreement shall not constitute a waiver of such right or provision.
This Agreement is governed to the fullest extent permitted by law under the jurisdiction in which Qcrafter LLC is located: Albuquerque, New Mexico, USA. You are also entitled to any protections applicable in your own jurisdiction.
We reserve the right to assign or transfer any of our rights, obligations, or services to another entity at any time. We are not responsible or liable for any delay, loss, or failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, network outages, or regulatory changes.
If any part of this Agreement is determined to be unlawful, void, or unenforceable, such provision shall be severable and shall not affect the validity and enforceability of the remaining terms.
Nothing in this Agreement shall be interpreted as creating a joint venture, partnership, employment, or agency relationship between you and Qcrafter LLC. You agree that this Agreement shall not be interpreted against us simply because we drafted it.
If this Agreement is translated into a language other than English, the English version shall prevail in the event of any conflict or dispute.
